Baptist Memorial Restorative Care Hospital

While this long-term, acute-care hospital is on the 4th floor (east wing) inside Baptist Memorial Hospital-Memphis, it is legally, organizationally and functionally separate. Baptist Memorial Restorative Care Hospital treats patients who require continued acute care over an extended length of time.

A patient may be admitted to Baptist Memorial Restorative Care Hospital under several indications:

  • Patient having difficulty weaning from a ventilator.
  • Stroke or cardiovascular patient requiring prolonged acute care.
  • Patient with multi-system processes and multiple comorbidities, such as end-stage kidney disease or long-term lung obstruction, who is frequently readmitted to a hospital because they can’t be stabilized with home care or a nursing home.
  • Patient with a complicated wound or ostomy (surgically created opening).
  • Patient needs step-down or intermediate care after discharge from an intensive care unit (ICU).

What nearly all these stable—but medically fragile—adult patients have in common is the potential for improvement to one or both of the following outcomes:

  • Transition to the lowest level of care possible.
  • Achieve self-sufficiency for the patient or family, through education, support and rehabilitation therapies.

Hospital Patient Guide & Forms

Visitor Guidelines

Parking: Self, Valet, and Shuttle

Free, well-lit, security-patrolled garages are located on our hospital campus. Handicap parking is available in both an outside lot and on each floor of the parking garages.

Valet Parking is available at the main entrance to the hospital and at the entrance to 6025 Walnut Grove, Medical Plaza 1. This service is available Monday through Friday from 7:00 a.m. until 5:00 p.m. for a nominal fee.

Shuttle Service is complimentary and available at all times for transportation to and from locations on the hospital campus, including Hampton Inn. For shuttle transportation to your vehicle, dial 6-5520 from any in-house phone at any hospital entrance. For shuttle transportation from your vehicle to the building, call 901-226-5520.

ATM: Vending area on the first floor next to the cafeteria.

Baby Changing Stations: Main lobby restrooms.

Gift Shop and Flower Deliveries

The gift shop is on the first floor at the hospital’s main entrance. Free delivery is available upon request. Dial 6-5822 from your room.

Monday through Friday: 8:00 a.m. until 8:00 p.m.

Weekends: 9:00 a.m. until 8:00 p.m.

Flower delivery: Local florists make deliveries to patients Monday through Saturday.


The chapel is on the first floor of the hospital near the main entrance. It is always open to provide a quiet place for prayer and meditation.

Sunday service: 10:00 a.m. (Services are also viewable live on channel 6 inside patient rooms.)

Weekday prayers: 9:30 a.m. until 9:45 a.m.


The Ann L. and Joseph H. Powell Library for patients and visitors is open weekdays 8:30 a.m. until 4:00 p.m. It is located on the first floor of 6025 Walnut Grove, Medical Plaza 1. Services include computer and Internet access, faxing, photocopying as well as health-related resources available for checkout.

Laundry Room

A washer and dryer set is available on the third floor of the building. Detergent may be purchased in the gift shop.

Mail Services

Patient mail is received by our mailroom Monday through Saturday and is delivered by hospital volunteers. Once you are discharged, your mail will be forwarded to your home address. Stamps may be purchased from the vending machine in the vending area on the first floor of the hospital. A mail drop is in the guest elevator alcove on the first floor in the main lobby.

Baptist Memorial Restorative Care Hospital

6019 Walnut Grove Road
Memphis, TN 38120
(901) 226–1400
Email Us

Visitor Hours

We observe open visitation, which means anyone may visit patients at any time in most patient care areas; however, it is important for visitors to remember that patients need rest and a quiet environment. Guests should be mindful about their own health conditions before visiting patients, so please do not visit if you have a cold, the flu, or are simply not feeling well. Children under 13 years of age are allowed with special permission.

Willows Café Cafeteria Hours (First Floor)

Weekdays: 6:30 a.m until 11:00 p.m.

The grill closes at 7:30 p.m., however, Grab & Go items are available until 11:00 p.m.

Weekends: 6:30 a.m. until 7:00 p.m.

Starbucks (First Floor in Main Lobby)

Weekdays: 6:00 a.m. until 11:00 p.m.

Saturdays: 7:00 a.m. until 3:00 p.m.

Sundays: Closed

Vending machines are next to the guest elevators on the fourth floor. A large vending machine area is on the first floor next to the Willows Café.